New Citizen Reporting System Now Available

Davie County is pleased to announce a new system to receive citizen service requests.  311GIS.com is an online and mobile system that allows a registered user to report service needs in Davie County, Bermuda Run and Mocksville.

“The goal of this system is to provide a convenient and easy method for the public to notify County or Town personnel of non-emergency service needs and to provide status updates as the requests are processed” said John Gallimore, GIS & Public Safety Administrator for Davie County.  “Local governments are looking for ways to improve communication with their citizens and be more efficient in providing services.  311GIS.com will allow us to do that” he said.

Citizens can report missing street signs, animal control concerns, street light outages, non-emergency utility issues, and much more.  There is no cost to register to use the system, but a contact email address is required so that someone making a request can be informed as work is completed on the request.   “We began implementing 311GIS.com in December of last year.  Since then, departments have had an opportunity to use the system and get familiar with the workflow.  If a citizen makes a service request, that request is sent directly to the staff person to investigate and begin work,”  said Gallimore.

To register with the 311GIS.com system, just visit www.311GIS.com or download the mobile app from the Google Play Store or Apple iTunes Store  by searching 311GIS.